Proven Employee Outcomes
Measuring improvement is key to providing value for employees, plans, and sponsors. MSA’s ability to transform financial lives is an important differentiator and a major reason why we are the leader in financial well-being.
Retirement Readiness
$1,032
Avg. increase in monthly
retirement contributions3
With MSA, employees contribute more to retirement, thanks to better financial literacy and smart use of company benefits. It’s a clear sign of deeper engagement and long-term financial progress.
OVER
4%
Avg. increase in retirement contribution from annual salary3,4
With the right support,
employees can increase retirement contributions. MSA Money Coaches empower informed decisions, improving financial literacy and long-term security for employees and employers alike.
Improved Financial Health
48 pts.
Avg. improvement in credit score3
Improved credit scores mean lower stress and better financial confidence. MSA helps employees manage debt and build skills, boosting peace of mind, focus, and productivity at work.
159%
Avg. improvement in confidence to pay $1000 emergency expense2
With MSA’s personalized support, employees build real confidence to handle emergencies, gaining lasting skills, motivation, and peace of mind that one-size-fits-all solutions can’t provide.
$6,661
Avg. reduction in debt3
With inflation and rising rates, debt is growing—but MSA helps employees reduce what they owe. Ongoing support empowers lasting progress, easing stress and improving financial stability.
$715
Avg. increase in monthly discretionary income3
Through MSA, employees can learn to budget, save, and invest more effectively. Strategic support from our Money Coaches helps ease financial strain and empowers smarter decisions with lasting impact.
$4,922
Avg. increase in emergency
savings balance3
With MSA’s ongoing support, employees build stronger emergency savings, even in tough times. That added security reduces stress, boosts confidence, and helps them stay focused at work.
87
Net Promoter Score1
According to Bain & Co., MSA’s NPS score is world-class and a significant indicator that we provide exceptional customer service experiences and, most importantly, keep them at the center of business.
Emotional and Behavioral Impact
1.8
Avg. hours of increased workplace productivity
per week2
Financial stress hurts performance. Supporting employee well-being with financial programs boosts productivity, engagement, and your bottom line. It's a win-win for people and business.
91%
Avg. improvement
in Financial Well-being2
MSA's holistic Financial
Well-being solution helps employees reduce stress, tackle debt, and plan for the future, all while boosting health, productivity, retention, and job satisfaction.
122%
Avg. reduction in worrying about being able to meet monthly living expenses2
With MSA’s full support, employees can worry less about monthly expenses. Personalized Money Coaching and tools help ease stress, improve money management, and create a more focused, productive workforce.
63%
Avg. improvement in how often finances affect health2
Financial stress is taking a toll on health and employer costs. MSA Money Coaching delivers real relief and support, helping employees feel better, reduce stress, and lower health-related expenses.
1 My Secure Advantage, Inc., January 2025. Based on self-reported data from MSA members working with a coach, from 1/1/23 - 12/31/24.
2 My Secure Advantage, Inc., January 2025. Based on self-reported data from MSA members with high financial stress, from 1/1/23 - 12/31/24.
3 My Secure Advantage, Inc., January 2025. Based on self-reported data from MSA members working with a coach on this specific issue, from 1/1/23 - 12/31/24.
4 This is in addition to what they are contributing now.
Data Brief Articles
Unlocking Well-being:
The Impact of Financial Literacy
on health.
Discover how overall health and well-being are transformed when employees seek educational guidance through the employee financial well-being solution, My Secure Advantage®.
Quick Facts
In this eBook, you'll discover:
- In-depth insights from surveyed employees that show financial stress is highly correlated with health concerns.
- How productivity, engagement, and satisfaction rates have been negatively impacted by financial stress.
- How transformations happen almost immediately once an employee starts working with a Money Coach and consistently uses MSA’s solution.